Earth Wind & Fire VIP Packages
All Available Offers
More Info About Your VIP Package
Thank you for purchasing an Earth, Wind & Fire Ticket Package. You will be required to sign a waiver & release of
liability. Package details subject to change without notice. All packages are NON-TRANSFERABLE; NO NAME
CHANGES will be permitted under any circumstances; NO REFUNDS or EXCHANGES; all sales are final. You will
receive an email from On The List Presents (VIP@OTLPresents.com) 2-3 days prior to the performance date with
check-in/pick up instructions (be sure to check spam/junk email in case it lands there).
Information will be sent to the e-mail address provided at the time of purchase. The VIP provider, the artist, tour,
promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate
information provided by the purchaser at the time of purchase.
Tickets will be distributed based on your elected delivery method. Exclusive VIP merchandise items will be
distributed at the venue, on the day of show ONLY. To redeem elements of your order you must present your
receipt and picture ID at the check-in location.
If you have questions regarding the packages, or have not received your instructions in the time frame indicated,
please contact On the List Presents by emailing VIP@OTLPresents.com. If you have ACCESSIBLE needs: please
email On The List Presents customer service after you have placed your order, and we will do our best to
accommodate your needs based on venue availability.
On The List Presents Customer Service
• Phone: 800-782-0546
• Email: VIP@OTLPresents.com
• Twitter/Instagram: @OTLPresents