Contact Us

Our customers are the reason for our continued success. Please let us know how we can assist you.

For further questions and information feel free to contact us.

• Toyota Center Direct Mail
  1510 Polk Street Houston, TX 77002
• Phone: 713.758.7200
• Fax: 713.758.7315

Toyota Center Box Office

Box Office Location & Hours

• Ticket assistance is available at the Bell Street Atrium and Polk Lobby entrance locations during events, beginning when doors open on event nights. The box office remains closed on all non-event days.
• If you have any ticketing questions or need assistance accessing your tickets, please call our direct line at (713) 758-7239 to speak with a representative or visit Rockets.com to chat with our Clutchbot. Assistance is available during regular business hours.

For ticket information, see Events & Tickets.

Effective as of May 25, 2026

Ticket Orders

Individual Ticket Orders

• Purchase At Venue Box Office: 1510 Polk St., Houston, TX 77002
• Purchase By Website: ToyotaCenter.com
• Contact Us Via Email: htcguestservices@axs.com
• Axs Mobile ID Related Question: 1-877-622-7625

Season Ticket or Group Sale Orders

• Toyota Center Events: 713-758-7200
• Houston Rockets: 713-627-DUNK (713-627-3865)