Contact Us

Our customers are the reason for our continued success. Please let us know how we can assist you.

For further questions and information feel free to contact us.

  • Toyota Center Direct Mail
    1510 Polk Street Houston, TX 77002
  • Phone: 713.758.7200
  • Fax: 713.758.7315

Toyota Center Box Office

The Toyota Center Box Office is on the La Branch Street side of the arena. You may purchase tickets in person at the Toyota Center Box office during normal Box Office Hours, shown below.

Toyota Center Box Office Hours

  • Monday through Friday: 9:00 a.m. – 6:00 p.m.
  • Saturday during team seasons (Rockets): 10:00 a.m. – 3:00 p.m. (or until event conclusion on event days
  • Saturday (summer hours): Closed except for event days
    • Call 866-446-8849 for summer hours.
  • Sunday: Closed (Open at noon on event days)

Ticket Orders

Individual Ticket Orders

  • Purchase At Venue Box Office: 1510 Polk St., Houston, TX 77002
  • Purchase By Website: HoustonToyotaCenter.com
  • Purchase/Contact By Phone: 1-866-4HOUTIX (1-866-446-8849)
  • Call Center Hours Of Operation: 8am to 10pm CST (7 days a week)
  • Contact Us Via Email: [email protected]
  • Flash Seats Related Question: 1-888-416-7328

Season Ticket or Group Sale Orders

  • Toyota Center Events: 713-758-7200
  • Houston Rockets: 713-627-DUNK (713-627-3865)

Have A Question About Your Tickets And Event Is Today?

Email us at [email protected] (format below). PLEASE NOTE: Same day emails will be answered 2-4 hours within receipt of email. All other emails will be answered within 72 hours of receipt. 

Please Format "Same Day As Event" Emails As The Following:

  • Subject Field: Date of Event & Event Name
  • Body: First Name, Last Name - Order # Contact # And Question/Concern

Have A Customer Service Issue And At An Event?

For your Customer Services needs while at an event at Toyota Center, text TCHELP to 59925.