Contact Us

Our customers are the reason for our continued success. Please let us know how we can assist you.

For further questions and information feel free to contact us.

  • Toyota Center Direct Mail
    1510 Polk Street Houston, TX 77002
  • Phone: 713.758.7200
  • Fax: 713.758.7315

Toyota Center Box Office

The Toyota Center Box Office is on the La Branch Street side of the arena. You may purchase tickets in person at the Toyota Center Box office during normal Box Office Hours, shown below.

Toyota Center Box Office Hours

*Please note that our Box Office is currently closed at this time. We will update our website once our Box Office opens back up. For questions about events or box office hours, please call 713-758-7577.

Ticket Orders

Individual Ticket Orders

  • Purchase At Venue Box Office: 1510 Polk St., Houston, TX 77002
  • Purchase By Website:
  • Contact Us Via Email:
  • Axs Mobile ID Related Question: 1-888-416-7328

Season Ticket or Group Sale Orders

  • Toyota Center Events: 713-758-7200
  • Houston Rockets: 713-627-DUNK (713-627-3865)

Have A Question About Your Tickets And Event Is Today?

Email us at (format below). PLEASE NOTE: Same day emails will be answered 2-4 hours within receipt of email. All other emails will be answered within 72 hours of receipt. 

Please Format "Same Day As Event" Emails As The Following:

  • Subject Field: Date of Event & Event Name
  • Body: First Name, Last Name - Order # Contact # And Question/Concern

Have A Customer Service Issue And At An Event?

For your Customer Services needs while at an event at Toyota Center, text TCHELP to 59925.