Our customers are the reason for our continued success. Please let us know how we can assist you.

For further questions and information feel free to contact us.

  • Toyota Center Direct Mail
    1510 Polk Street Houston, TX 77002
  • Phone: 713.758.7200
  • Fax: 713.758.7315

Toyota Center Box Office

The Box Office is located in the northwest corner of the arena off La Branch Street.

Box Office Hours

  • The outside box office windows open 2 hours before ticketed start time on event and game days. We are closed all other days.
  • Inside ticket resolution windows are accessible during events and are located across from Section 111.

If you have any ticketing questions or need assistance accessing your tickets, please call our direct line at (713) 758-7239 or message our live chat located at the bottom right of the Toyota Center website homepage. Assistance is available during regular business hours.

For ticket information, see Events & Tickets.

Effective as of May 12, 2025

Ticket Orders

Individual Ticket Orders

  • Purchase At Venue Box Office: 1510 Polk St., Houston, TX 77002
  • Purchase By Website: ToyotaCenter.com
  • Contact Us Via Email: htcguestservices@axs.com
  • Axs Mobile ID Related Question: 1-877-622-7625

Season Ticket or Group Sale Orders

  • Toyota Center Events: 713-758-7200
  • Houston Rockets: 713-627-DUNK (713-627-3865)

Have A Customer Service Issue And At An Event?

For your Customer Services needs while at an event at Toyota Center, text TCHELP to 59925.